Privacy Policy

Metolius Climbing Privacy Policy

Protecting your privacy when using our website is important to us. Please note how your data will be used.

Data for Payment

The shopping cart may collect the following shopper information for credit card processing:

• Name
• Email
• Address (billing and/or shipping)
• Credit/Debit card details
• IP

The information is collected so that payment can be processed and shipping can occur. The payment data will be shared with a payment processor as well as the order total and possibly order details such as the products ordered. Payment processors include:

• Authorize.net

Data for Shipping

In order to ship a physical good, a shipping address is needed as well as product weight, box sizes, and order totals. This information will be shared with UPS.

Data for Analytics

Pages browsed will be logged by the Web Server and tracked by Google Analytics. The information tracked and logged will include your IP.

Data collected when browsing the store

Your IP and cookie data will be shared with Facebook should you click on their links.

Social Media Data

Metolius Climbing's Facebook, Instagram, Twitter, TikTok and YouTube business social media accounts collect data such as demographics, likes, comments, clicks, profile visits, views, impressions, follows, etc...

Cookies

Cookies are small files stored by your browser on your device. They are used to remember preferences and improve the browsing and checkout experience. Our shopping cart uses the following cookies:

• Shopping Basket Cookie — sets a basket ID to correlate to your temporary shopping cart file. (remains for up to 7 days)
• Mini Cart Cookie — contains a list of products you have added to your cart. Used for displaying your shopping basket while you browse store pages. (remains for up to 7 days)

Data Retention

Orders — When an order is completed the order information (including email, name, address, products, shipping method, etc.) is stored in a database. That information remains for up to one year.

Data Retention

Orders — Contact us to remove order data.

Cookies — Cookies can be cleared by you. The method used depends on the browser and device. See wikiHow for more information.

Fulfilling Data Requests

Contact us if you need a copy of your Orders data.