METOLIUS warrants that the product will meet the specifications stated in the instructions and information, and METOLIUS agrees to replace the product free of charge if the product does not conform to the specifications. Notice for replacement must be given within 60 days after the discovery of the defect. In consideration of the above warranties by METOLIUS, the buyer agrees to and accepts the following conditions:
METOLIUS is warranted to be free of defects in materials and workmanship for a period of one (1) year from the date of shipping. During the warranty period, the unit will be repaired or replaced by METOLIUS at no charge as long as the unit has not suffered accidental damage, abuse, abnormal wear and tear, or misapplication after inspection by Metolius. Such damage will be repaired at the purchaser's expense. Opening or altering the Product in any away voids this warranty. The warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the METOLIUS product from you.
Returns/RepairsPlease call our customer service line at (541) 382-7585 to request a Return Authorization Number (RA#). Write the RA# on the outside of the box. Then ship it on to us at Metolius.
Cam Repairs and re-slingingMetolius Climbing
20469 Brandis Court
Bend, Oregon 97701
Please visit our Cam Repair page for instructions and FAQ.