We only offer ground shipping via our website or free ground shipping on all orders over $75.00

We also only offer online orders to the US. To purchase Metolius products in Canada, please visit https://www.mec.ca/en. All orders are shipped via United Parcel Service (UPS). We do not accept orders to PO Boxes or APO addresses. We do not offer any overnight, 2 or 3 day shipping.

For ordering outside of the United States please see "International ordering" below.

Shipping cost is determined by weight/size, distance to destination, and shipping method.

Below is a map for the approximate number of shipping days for the US. Times may be slightly longer during busy holidays.

Online orders are generally shipped the next business day after we receive your order.

If you did not receive your UPS tracking number and you need to track your order contact our customer service at info@metoliusclimbing.com.

Protecting your privacy when using our website is important to us. Please note how your data will be used. Metolius uses your information to process orders and we may use your information in the event we need to contact you about your order or to send order and shipping confirmations. For more detailed information on our privacy policies relating to data, cookies, and 3rd parties please visit our Privacy Policy page.

All orders placed through MetoliusClimbing.com are securely processed by SSL encryption certificates through a secure server and credit cards are pre-authorized by Authorize.net.

Metolius does not accept or ship orders to customers from outside the United States or Puerto Rico. To purchase Metolius products in Canada, please visit https://www.mec.ca/en. If you live outside of the US, please check with your local distributor, click here . If you are in a region that appears to not have a distributor, please contact info@metoliusclimbing.com